Page 15 - Group Leader Handbook

Excursion FAQs

Can I change the excursion destination?

We make excursion bookings well in ad-
vance and making changes is both compli-
cated and difficult because we have to
confirm the transport and entrances a
week in advance. If you ask the Activity
Manager as soon as you arrive at the cen-
tre we will look into the possibilities for
you but we cannot make any promises.
Can we change the tour itinerary?

If you have something special you want to
see/do, please let us know at the start of
the week and we will try to arrange your
tour to accommodate—if you ask on the
day of the excursion we might not be able
to make any changes. Please remember
that some items on the itinerary are
fixed, for example, venue entry times are
difficult to change.
Will the students learn about the excursions in class before they go?
Yes, our teachers will teach something about the destination and any entrances in class before the excursion in their project

classes
Can we stay longer?
Departure times are set by the coach companies and so we are unable to alter them, and we cannot change meal times at the cen-
tre.
I want my group to do something special with me and want to take them out of the tour. Is that OK?
Group Leaders must seek the permission of the school before taking their students away as we are still legally responsible. We
need to know what you plan to do and if we are happy that the students will be safe, you will be allowed to sign them out of the
tour. We might even be able to send a member of staff to help you.
How long is the journey time?
Half day excursions tend to be 1 – 1 ½ hours journey time and full day excursions 2 – 3 hours. However, this is dependent on
traffic on the day.
Where will we have lunch?
We provide a packed lunch on full day excursions and we will schedule a lunch break in a suitable place on the itinerary.
Do the coaches have air conditioning/toilets?

Coaches in Britain do not generally have air conditioning or toilets provided, however, they are well ventilated and the vehicles do
not tend to get to an uncomfortable temperature.
15